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Sprig Privacy Policy

Effective Date: 05/16/2024

  1. Introduction

Welcome to Sprig! We are committed to enhancing community engagement through our mobile platform, which offers event management and discovery, secure communication, community building, and access to resources. This Privacy Policy outlines how we collect, use, protect, and share your personal information, and your rights regarding your personal information.

  1. Information We Collect

At Sprig, we collect the following personal information from our users:

  • Name: To personalize your account and interactions within the community.
  • Phone Number: To facilitate secure direct communications without the need for personal contact details.
  • Email Address: To manage your account and send you updates and communications about events and news that may be of interest to you.
  1. Use of Your Information

We use your personal information for the following purposes:

  • To create and manage your user account on Sprig.
  • To enable you to use the secure messaging and calls feature.
  • To allow you to manage and participate in events and activities.
  • To communicate with you, including sending you informational and promotional messages, provided you have opted in to receive such communications.
  1. Sharing of Your Information

We do not sell or rent your personal data. Your personal information is shared with third parties only under the following circumstances:

  • To Our Subsidiaries and Affiliates: For the purposes of managing our operations and providing services.
  • To Contractors, Service Providers, and Other Third Parties: We use these parties to support our business (such as Amazon Web Services (AWS), Firebase, Mailgun API, and contracted developers) and they are bound by confidentiality agreements. These parties are strictly prohibited from using your data for any other purposes.
  • For the Purpose for Which You Provide It: Specific information you provide may be used for the purpose you provide it for, such as registering or participating in an event hosted on our platform.
  • To Comply with Legal Obligations: We may disclose your information in response to court orders, legal process, or government or regulatory requests.
  • To Enforce or Apply Our Terms of Use and Other Agreements: While the app is free for Users, this includes billing where applicable, collection, and other processes necessary for the administration of our services.
  • To Protect the Rights, Property, or Safety of Sprig, Our Customers, or Others: This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
  1. Data Protection

Sprig is dedicated to protecting your personal information. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide us is stored on our secure servers. We implement robust security measures such as:

  • Encrypted messaging and encryption of data at rest.
  • Secure servers to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
  • Access controls to ensure only authorized personnel have access to personal information.
  1. Data Retention

Sprig will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, for as long as your account remains active, or as needed to provide services to you. Your data retention is guided by our internal data retention policy and applicable law. Once it is no longer necessary to retain your data, we will securely delete it according to our data deletion procedures.

  1. Your Rights

You have the following rights regarding your personal information held by Sprig:

  • Access: You can request an overview of your personal data held by us.
  • Correction: You are entitled to correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions. Delete your account and affiliated user data at https://masonicsprig.com/delete-account.

For assistance exercising these rights, or if you have any questions about this Privacy Policy, please contact us at support@masonicsprig.com.

  1. Your States Privacy Rights

Specific states within the United States may provide their residents with additional rights regarding our use of their personal information. To learn more about consumer privacy rights in other states and how to exercise them, visit:

  1. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service when new changes become effective, and update the “Last updated” date at the top of this Privacy Policy. As with any technology, you are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@masonicsprig.com

By visiting this page on our website: https://masonicsprig.com/info

By mail: Sprig LLC, 3243 County Road 74, St. Cloud, MN 56301 USA